Local banks change customer service plans to prevent spread

HAMPTON ROADS, Va. — Banks are changing the way customers access their services to prevent the spread of coronavirus.

Here is a list of local banks that have made changes to their services:
TowneBank

Lobby access at some branches will be available by appointment only beginning March 20
The Harbor’s Edge and Westminster-Canterbury offices are temporarily closed beginning March 20
Customers should call their local banking office to schedule a visit or get guidance
Drive-through lanes will remain open during business hours
ATM services will be available
Online and mobile banking will be available

Langley Federal Credit Union

All branch lobbies are closed as of March 18
Drive-through lanes will remain open
ATM services will be available
Customers can schedule phone calls with bank staff online
Night deposit boxes will process payments throughout the day

Atlantic Union Bank

All banking lobbies are closed as of March 19
Drive-through lanes remain open during normal banking hours
Select branches will be temporarily pausing their drive-through services on Saturdays
ATM locations are available
Banking staff can assist customers over the phone and schedule in-branch appointments
Customers can use the mobile app or online site to manage their accounts

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